FAQ

What is your shipping policy?

We ship products throughout the United States using USPS with tracking numbers and insurance included. To ensure maximum protection, we also recommend adding "Green Shipping Protection" during checkout for additional coverage. You can find more details about this optional service below. FREE shipping is offered on all orders of $50 or more.

What is Green Shipping Protection?

For just $1.25, GSP safeguards your order against loss, damage, or theft. Unlike standard USPS shipping, GSP ensures you receive a replacement if your product never arrives, gets broken in transit, or is stolen. We highly recommend adding GSP for peace of mind – especially since we, as a small business, can't be held responsible for the replacement.

Looking to stock our products or join our team?

We're always exploring new ways to share Acorn Oak Wellness with more people! While we don't currently offer retail/wholesale options or affiliate programs, we're actively considering them for the future.

Want to be the first to know? Just send an email to hello@acornoakswellness.com with "Retail/Wholesale Interest" or "Affiliate Program Interest" in the subject line. We'll add you to our list and keep you updated on any exciting developments!

What is our Satisfaction Guarantee?

We want you to absolutely love your Acorn Oaks Wellness purchase. Please inspect your order upon arrival and contact us right away if the item is defective, damaged, or if you receive the wrong item. If something isn't quite right, we can offer you store credit within 14 days of receiving your order.

Please note:

• Gift cards cannot be returned.

Where can I get help with my order?

 We're happy to answer any questions! Just send us an email at hello@acornoakswellness.com. We will get back to you as soon as possible.