FAQ
What is your shipping policy?
We ship products throughout the United States using USPS with tracking numbers and insurance included.
How long will my order take to arrive?
Orders may take up to two weeks to arrive after you place them, as we prepare fresh batches of the After Swim Detox Spray weekly. If you need your order by a certain date, please message us so we can try to accommodate your request. Thank you for your patience!
How does local pickup work?
You can select the “Local Pickup” option at checkout if you’d like to pick up in Mission Viejo, CA. Orders will be ready within 2 to 4 days of ordering, typically Thursday- Saturday. Once the order is ready, you will be notified to schedule the pick up.
Looking to stock our products or join our team?
We're always exploring new ways to share Acorn Oaks Wellness with more people! If you are interested in selling at Retail or becoming an Affiliate, please email hello@acornoakswellness.com with "Retail/Wholesale Interest" or "Affiliate Program Interest" in the subject line and we’ll be in touch to discuss opportunities!
What is our Satisfaction Guarantee?
We want you to absolutely love your Acorn Oaks Wellness purchase. Please inspect your order upon arrival and contact us right away if the item is defective, damaged, or if you receive the wrong item. If something isn't quite right, we can offer you store credit within 14 days of receiving your order.
Please note:
- Gift cards cannot be returned.
Where can I get help with my order?
We're happy to answer any questions!
Just send us an email at hello@acornoakswellness.com. We will get back to you as soon as possible.